SD Bullion Review 2023: Are They Reputable?

Hey there, let me give you the lowdown on SD Bullion – a company that burst onto the scene back in 2012 and has been crushing it in the world of precious metals ever since.

Picture this: you’re on the hunt for some gold, silver, or platinum, but you don’t want to break the bank. Well, that’s where SD Bullion comes into play. They’ve become the go-to choice for folks looking to score those shiny metals at prices that won’t leave your wallet feeling empty.

But here’s the real kicker – SD Bullion isn’t just some small-time player. Nope, they’ve skyrocketed to fame and fortune, not just in the good ol’ USA, but worldwide! That’s right, they’re one of the fastest-growing companies on the planet.

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What’s the secret sauce, you ask? Well, it all started with two doctors who are on a mission to make sure your financial future stays rock-solid. Even with all the success and attention, these founders are still in the mix, making sure SD Bullion stays true to its roots. Now, that’s dedication!

In the competitive realm of precious metals, SD Bullion enjoys a prominent status, and it’s no surprise that most clients opt for them as their trusted partners. The company’s sterling reputation is built on its steadfast commitment to providing superior services compared to its competitors.

SD Bullion, founded by two passionate individuals, now boasts an impressive annual revenue of over $157 million. But you know what really makes SD Bullion stand out? It’s not just about making tons of money, it’s all about making YOU happy!

Sure, there are plenty of companies out there where you can buy precious metals, but SD Bullion is different. Our team doesn’t mess around when it comes to taking care of you. They’re like a bunch of customer satisfaction superheroes.

These folks don’t just do their jobs, they do them with a big grin on their faces. Making sure you’re as happy as a clam after every deal is their top priority.

So, why is SD Bullion so awesome? Well, it’s all thanks to the awesome folks who run the show and the amazing team they’ve got. They don’t just talk the talk, they walk the walk when it comes to making customers like you super-duper satisfied. And that’s why our clients can’t stop raving about us!

Choosing the right company for purchasing silver coins, gold coins, silver and gold bars together, or other precious metals is a significant financial decision. Alright, let’s jump right into this SD Bullion review and spill the beans on everything you gotta know if you’re considering partnering up with these guys. We’ve got the scoop to help you make a smart decision!

What Does the Company Offer to a Valued SD Bullion Customer?

During my thorough investigation, I found out that SD Bullion specializes in the trade of various precious metals. They cater to individuals who seek to safeguard their hard-earned wealth by offering a range of options, including platinum, gold, and silver.

One notable aspect contributing to SD Bullion’s enduring success live market business is the diverse array of choices they provide to their clientele. When you’re shopping for precious metals, we’ve got you covered with a bunch of options. And guess what? We don’t mess around when it comes to quality. Your wealth’s safety is our top priority!

When it comes to buying bullion or venturing into precious metals investments, having options is crucial. Thankfully, the staff at SD Bullion is not only courteous but also enthusiastic about presenting clients with various alternatives. These options encompass creating a gold IRA, acquiring gold coins, and more. Here are some examples of what you can find in their offerings:

  • British gold coins
  • American gold bullion
  • Mexican gold Libertad
  • Chinese gold pandas
  • British silver coins
  • African coins
  • Australian Perth Mint products
  • Silver eagles

You know, SD Bullion is pretty much the go-to place when it comes to buying gold and silver. They’ve got this awesome variety of options that just blows your mind.

But what really makes them stand out is how they’re all about helping you out. They get that not everyone’s a pro at buying this stuff, so they’re like your trusty sidekick, guiding you to make smart choices. They’re like your wingman in the bullion world.

Furthermore, for those interested in IRA investments, SD Bullion has options readily available. However, it’s advisable to engage in a conversation with a company representative to explore and determine the most suitable choices tailored to your specific needs and objectives.

SD Bullion Storage Service

I gotta tell you, I just checked out the SD Bullion Storage Service, and I’m pretty impressed! If you’re into owning some precious metals and want a safe place to stash ’em, this is a pretty sweet option.SD Bullion not only provides a range of precious metals but also extends its services to storage facilities.

This service covers the safe storage of gold, silver, and platinum. To kickstart the process, all you need to do is reach out to SD Bullion and set up your depository account. Once you have your account ready, you can conveniently have your orders shipped directly to your depository account for secure storage.

What’s particularly enticing for new customers is the generous offer of 3 months of FREE storage. After this initial period, there’s a modest charge of $10 per month. It’s worth noting that this fee can potentially increase depending on the size of your account.

Additionally, there are annual storage fees based on the value of your precious metals holdings, with rates as follows:

  • Gold: 0.29%
  • Silver: 0.39%
  • Platinum: 0.29%

And for those concerned about the safety of their holdings, rest assured that your storage is fully insured by Lloyds of London. SD Bullion seems to have taken several measures to ensure the peace of mind of its customers when it comes to the security and insurance of their precious metals.

Does SD Bullion Provide IRA Services?

I’m sorry, but SD Bullion doesn’t provide IRA services. They aren’t an IRA custodian. However, they do offer precious metals that are eligible for IRAs.

Furthermore, SD Bullion can assist you in establishing your own IRA account. They recommend using their preferred custodian, New Direction IRA, but there are other options available as well, including:

Keep in mind that the fees associated with IRAs can differ depending on the custodian you choose.

How to Buy Precious Metals from SD Bullion: The Ordering Process

To purchase items from SD Bullion, you can follow these simple steps:

  1. Start by navigating to the top section of the homepage, where you’ll find tabs organizing the bullion collection.
  2. Once you’ve found the product you wish to buy, specify the quantity you desire and add it to your shopping cart.
  3. Next, select your preferred shipping method from the available options.
  4. Proceed to provide your payment information to complete the purchase.
  5. Before finalizing the transaction, take a moment to verify your order details.

Overall, the buying process at SD Bullion seems straightforward and user-friendly, with clear steps to follow.

What Do Customers Say About Silver Bullion Dealers

In my Silver Doctors Bullion review, I’d also like to highlight the noteworthy aspects mentioned by other customers. Firstly, it’s evident that most individuals have a positive impression of SD Bullion, and their praise often centers around two key elements: competitive prices and the availability of IRA options.

What sets SD Bullion apart is their SD Bullion customer service, a facet that often goes overlooked but is crucial in the precious metals industry. Many Ohio precious metals companies falter in this department, leading to frustrating delays in order fulfillment, which can be highly inconvenient, even if the absolute lowest prices are appealing.

However, with SD Bullion, you can rest assured that you won’t encounter such issues. Their team is known for being super dedicated and passionate, which is awesome because they’re always there to help you out with any questions or worries you might have.

And when it comes to buying gold, silver, platinum, or other precious metals, SD Bullion is the bomb! They’ve got some seriously competitive prices that’ll give you a rock-solid start for your investments.

Additionally, the option to invest in an IRA through their services demonstrates their commitment to securing your financial future.

As a reviewer, I also find that SD Bullion has generally received positive feedback from clients. Since October 2020, the firm has maintained an impressive A+ rating from the Business Bureau, with an overall score of 4.9 out of 5, based on 216 client reviews.

On the Trustpilot platform, SD Bullion boasts a TrustScore of 4.3 out of 5 stars, thanks to the overwhelmingly positive feedback provided by 1,562 clients.

People have been giving a big thumbs-up to the company! They love how our team keeps it pro, processes orders like a breeze, and our customer service reps are just super nice. However, it’s worth noting that there have been some complaints regarding occasional shipping delays and charges associated with order cancellations.

Here are the pros and cons I’ve identified:


  • International Shipping: SD Bullion offers shipping services to numerous countries worldwide, making it accessible to a global customer base.
  • No Extra Fees or Commissions: The company does not impose any additional transaction fees or commissions, which is a definite advantage for clients.
  • Well-Regarded Reputation: SD Bullion has maintained a solid reputation on both Trustpilot and BBB, indicating a high level of satisfaction among its online customers.


  • Limited Support Availability: It’s important to note that customer support is only available on weekdays during specified business hours, which may be inconvenient for some clients.
  • Cancellation Fees: SD Bullion charges cancellation fees if an order is not paid for within the specified timeframe, ranging from three to five percent of the order value.
  • Restocking Charges: Clients should be aware that when requesting a return, they may incur restocking fees ranging from three to five percent.

How About the Price? How are SD Bullion’s Prices in Comparison to its Competitors?

In terms of SD Bullion’s pricing in comparison to its competitors, I found that their product prices are generally in line with the market average. Plus, here’s the cool part: they don’t tack on any extra fees or charges, which is definitely a good thing.

Looking at buy prices, as of May 27, 2020, SD Bullion listed 1-ounce uncirculated randomized American Gold Eagle Coins at $1,908.74. While this price was higher than what was advertised on both Money Metals and JM Bullion, it was still more affordable than the cost of the same product on Golden Eagle’s platform.

However, when it comes to sell prices, it’s challenging to provide a direct comparison with competitors. SD Bullion does not publicly disclose their buyback prices on their website. To get the scoop on this, we had to hit up their customer service, you know? According to the customer service representative that we spoke with, the buyback prices vary depending on the quantity and specific product you wish to sell.

Acceptable Payment Method by the Bullion Team

I want to share the payment methods available at SD Bullion:

Bank Wire

This is exclusively for orders over $20,000. Orders below $500 can’t use this method. After confirming my order, I’ll receive bank wire instructions, and I need to ensure the payment reaches SD Bullion within 72 hours. Processing usually takes 24 to 48 business hours.

Personal Check/Cashier’s Check

For orders up to $20,000, I can pay with a personal or cashier’s check. I’ll receive payment instructions after locking in my order. The check should be postmarked within 72 hours and received by SD Bullion within 7 business days. Check payments typically take 3 to 5 business days to process.

Postal Money Order

If my order is up to $9,999, I can use a postal money order. Instructions will be emailed to me after order confirmation. Like checks, it should be postmarked within 72 hours and received within 7 business days. Processing time is usually 3 to 5 business days.

Credit/Debit Card

Orders up to $5,000 can be paid with credit or debit cards (not eligible for the 4% discount). Accepted cards are VISA, MasterCard, and Discover. Processing time for card payments is 24 to 48 business hours.


SD Bullion accepts Bitcoin for orders up to $250,000 (not eligible for the 1% discount). After confirming my order, I need to make the payment within 15 minutes using Bitpay. Bitcoin payments are typically processed within 24 business hours.


For orders up to $5,000, Paypal is an option. After confirming my order, I’ll be directed to the PayPal website for payment. Processing time for PayPal payments is 24 business hours.


Electronic checks (e-check) are accepted for orders up to $10,000 and qualify for the 4% discount. Currently, only checking bank accounts are accepted. New customers must link their financial institution to Plaid. Processing time for e-check payments is 3 to 5 business days.

How Can I Contact SD Bullion?

As a reviewer, if you’re wondering how to leave a review or get in touch with SD Bullion’s customer support, there are a few options available to you:

Phone Call

You can give them a call during their operating hours. They are available to assist you from Monday to Thursday between 0800h and 1800h, and on Fridays from 0800h to 1700h ET. Just dial 800-294-8732.


Another way to reach out is by using the online contact form provided on their website. This is a confidential way to submit your query and receive a response.

Live Chat

SD Bullion also offers a live chat feature on their website. This allows you to have real-time conversations with their agents during weekdays, from 0800h to 1800h ET.

Regarding the question of whether SD Bullion has a physical storefront, the answer is no. They operate exclusively as an online retailer.

If you’re thinking of changing your order, it’s important to note that once your order is confirmed, making changes is not permitted. However, if you wish to cancel your order online, you can do so by contacting SD Bullion’s support team during their business hours. Be aware that there may be cancellation fees associated with this.


So, to sum it up, if you’re all about snagging some gold without burning a hole in your wallet, SD Bullion might just do the trick. But, if you’re on the hunt for a massive variety of shiny treasures, you might want to keep scrolling.

It’s worth noting that SD Bullion is managed by Doc Investments LLC and has received full accreditation from the BBB with zero complaints at the time of this review. Additionally, client information is protected by

While SD Bullion is a decent company, it’s my opinion that there are better alternatives for precious metals investors, which are discussed in more detail on this website.

Other Precious Metals Dealers:

Tim Schmidt


Tim Schmidt is an Entrepreneur who has covered retirement investing since 2012. He started IRA Investing to share his expertise in using his Self-Directed IRA for alternative investments. His views on retirement investing have been highlighted in USA Today, Business Insider, Tech Times, and more. He invested with Goldco.