Dallas Gold & Silver Exchange Review 2023: Are They Legit?

Imagine a world where shiny coins, glittering jewelry, and precious metals hold secrets of wealth and beauty. In North Texas, since 1978, there’s a place where these treasures find new homes and eager buyers – the Dallas Gold and Silver Exchange, or DSGE for short.

With several branches sprinkled across Dallas, Euless, Frisco, Grand Prairie, Grapevine, and Lewisville, DSGE has become a familiar name for folks looking to unlock the value of their gold, silver, jewelry, rare coins, and more. In fact, they proudly claim to be one of the top dogs, always paying top dollar to those who come seeking the sparkle and shine.

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Introducing Dallas Gold Silver Exchange

One of the cool things about Dallas Gold & Silver Exchange is that you don’t have to book an appointment just to get the ball rolling. They’re all about quick and easy. In fact, when you’re looking to sell your precious items, they promise to get you an offer in 10 minutes or less. Now, that’s speedy!

Their process is designed to be super straightforward. Whether you’re itching to turn your diamond into cash or fancy an upgrade for your diamond, they’ve got your back. And hey, if you’ve got some fine jewelry or watches that need a little TLC, they’re also in the business of repairs. Your bling will be in safe hands.

Plus, they’re not just hiding out in one corner of town. Nope, you can find their friendly faces at several spots in North Texas. So, whether you’re a seasoned Dallas Gold & Silver Exchange is like a one-stop shop for all your precious items. Let’s take a closer look at what they’ve got to offer:

Dallas Gold Silver Exchange

Repair Services:

Do you have some precious jewelry or a favorite watch that needs a little love and care? Well, Dallas Gold & Silver Exchange has you covered. They’re all about preserving the quality of your investments. What’s even cooler is that they’ve got skilled craftsmen right on-site. These folks have been at it for decades and know their stuff. Their attention to detail and quality craftsmanship are seriously top-notch. Plus, if you’re feeling a bit fancy and want something unique, they offer custom design services.

Buying Services:

Now, let’s talk about the cash part. Dallas Gold & Silver Exchange is all about buying luxury items and precious metals. Here’s what they’re interested in:

Luxury Watches

If you’ve got a designer watch from brands like Rolex, Cartier, Omega, Breitling, or Tag Heuer, they’ll pay you cash for it. You can expect top dollar for these fancy timepieces.


Diamonds are a girl’s best friend, right? Well, they’re also a good friend to your wallet when you sell them to Dallas Gold & Silver Exchange. Whether you want cash for your diamonds or you’re eyeing an upgrade, they’ve got you covered. No matter the color, cut, clarity, or carat weight, they’re interested.

Bullion and Rare Coins

Now, this is where it gets exciting for investors. Dallas Gold & Silver Exchange is big on bullion and rare palladium bullion coins. Precious metals are their jam, and they’ve got quite the catalog. Here’s a bonus: you can deposit your gold bars and coins into a gold IRA. IRA-eligible items include American Gold Eagles, American Gold Buffaloes, Canadian Gold Maple Leaves, Australian Gold Kangaroos, and South African Gold Krugerrands. It’s like investing in gold for your golden years.

Just keep in mind that they don’t offer storage options for investors at the moment. Whether you are just starting to dip your toes into the precious metals pool, Dallas Gold & Silver Exchange makes it easy for you to find what you need. Convenience is the name of the game!

Dallas Gold Silver Exchange Products

Maximize Your Earnings: Sell U.S.-Minted Gold Coins to Dallas Gold & Silver Exchange

When it comes to selling gold to Dallas Gold & Silver Exchange, there’s a little tip to keep in mind if you want to get the most bang for your buck. They say that if you have U.S.-minted gold and silver coins, you’re in luck! According to DSGE, these are the shiny treasures they pay the most for. So, if you’ve got some of those stashed away, it might be time to turn them into some extra cash.

Payment Options at Dallas Gold & Silver Exchange: What You Need to Know

When you’re considering buying or selling precious metals and jewelry at Dallas Gold & Silver Exchange, it’s important to know what payment options are available. Here’s a quick rundown:

For Bullion Transactions:

Cash: If you prefer using cash for your bullion purchases or sales, you’re in luck. Dallas Gold & Silver Exchange accepts cash payments for bullion transactions.

  • Debit Cards: Debit cards are another convenient option. You can easily make your bullion transactions using your debit card.
  • Checks: If you’re comfortable with checks, they are also accepted. However, it’s essential to note that there is a 10-day business hold for check payments in bullion transactions.

For Jewelry Purchases:

  • Cash: Just like with bullion, you can use cash to buy or sell jewelry at Dallas Gold & Silver Exchange.
  • Credit Cards: If you prefer the flexibility of using credit cards, they accept credit card payments for jewelry purchases.
  • Debit Cards: Debit cards are also a suitable option when you’re buying or selling jewelry.
  • PayPal: For added convenience, Dallas Gold & Silver Exchange even accepts PayPal payments for jewelry transactions.

So, whether you’re looking to invest in bullion or find that perfect piece of jewelry, you have a variety of payment methods to choose from. Just pick the one that suits you best, and you’ll be on your way to making your next precious metal or jewelry transaction.

Dallas Gold & Silver Exchange Return Policy

When it comes to making a purchase, it’s always good to know the return policy. Dallas Gold & Silver Exchange has a clear and straightforward return policy that you should be aware of. Here’s the lowdown:

Final Sales:

  • Fine Watches
  • Bullion
  • Clearance Items
  • Custom Pieces
  • Sized Items
  • Engraved Items

For the items mentioned above, all sales are final. So, once you’ve made your purchase, it’s yours to keep.

Returns within 30 Days:

For all other purchased items, you have a 30-day window to decide if you’re satisfied with your purchase. If, for any reason, you’re not completely happy with your item, you can return it within 30 days for a refund. However, there’s a small restocking fee of less than 10%.

Return Requirements:

If you do need to return an item, here’s what you’ll need to ensure a smooth process:

  • The original receipt
  • The item’s box
  • The invoice
  • Laboratory report (if applicable)
  • Appraisal (if applicable)
  • Warranty certificate (if applicable)

All related items that came with your purchase

Please note that deposits made are non-refundable and non-transferable.

So, whether you’re making a significant investment in precious metals or treating yourself to a beautiful piece of jewelry, understanding the return policy at Dallas Gold & Silver Exchange can provide you with peace of mind.

The Pros and Cons of Silver Exchange Dallas Gold

Dallas Gold & Silver Exchange (DSGE) is a prominent exchange store in North Texas, and like any institution, it comes with its advantages and disadvantages. Let’s delve into some of the pros and cons you should consider:


1. High-Quality Products

Quality is paramount when it comes to investing in precious metals and jewelry. The better the quality of your investment, the more value you can expect in return.

2. BBB-Accredited and Reputable Company

Trust is essential when conducting transactions with any gold IRA company. DSGE holds accreditation from the Better Business Bureau (BBB), a significant endorsement for any investor. BBB accreditation is a mark of a reputable and trustworthy business, providing you with peace of mind when dealing with DSGE.

3. User-Friendly Website

DGSE places a strong emphasis on convenience, and this commitment is evident in their user-friendly website. Navigating their online platform is a seamless experience, characterized by a clean and intuitive design that makes finding information effortless.

The website’s straightforward menu ensures that whether you’re interested in exploring their comprehensive jewelry repair services, delving into their various purchasing options, or simply seeking answers to frequently asked questions, you’ll find quick and direct access points. This efficient layout minimizes any unnecessary clicks and searching, saving you valuable time.

Moreover, the professional appearance of their website contributes to the overall impression of DSGE as a reputable and trustworthy company. This visual presentation enhances user confidence, making it clear that DSGE is committed to providing a positive and user-friendly experience for its customers. So, whether you’re a seasoned investor or just starting, their website’s ease of use can simplify your journey into the world of fine jewelry, watches, and precious metals.

4. Multiple Convenient Locations

DSGE’s rich history in North Texas dates back to 1978 when they first embarked on their mission to provide top-quality services to the community. Since then, they have steadily grown and expanded their presence in the region, showcasing their commitment to serving the diverse needs of North Texans.

With a total of six strategically located stores spread throughout the area, DSGE has made it their priority to ensure accessibility for all residents. This means that regardless of where you are in North Texas, there’s likely a DSGE store within reach.

These conveniently located stores offer a range of services that cater to various requirements. Whether you’re looking to upgrade your diamonds to something more exquisite, need professional repairs for your cherished jewelry and watches, or are interested in trading your fine jewelry and precious metals for instant cash, you’ll find a DSGE store nearby to assist you.

5. IRA-Approved Metals

For investors interested in precious metals, DGSE exclusively deals in IRA-approved metals. This specialization simplifies the selection process, making it easier for investors to choose metals suitable for their retirement accounts.

6. Ease of Use

DGSE’s user-friendly website simplifies the navigation process. With clear menu options and quick access points to essential information, investors can easily find what they need, whether it’s information on services, FAQs, or repair services.

7. Jewelry Repair Services

DGSE goes beyond buying and selling and offers jewelry repair services. Having on-site jewelry repair craftsmen with decades of experience ensures the best quality service to preserve your investments.

8. Custom Design Services

DGSE’s custom design services allow you to create unique pieces of jewelry tailored to your preferences. This personalization can be a significant advantage if you’re looking for something special and one-of-a-kind.

9. Cash for Luxury Items

If you have luxury items, such as high-end watches or diamonds, DGSE offers cash for these items. This can be a valuable option for investors looking to liquidate luxury assets


1. Limited IRA Services

DSGE’s primary focus is on jewelry exchanges and repairs. While they do sell precious metals, investors looking for comprehensive IRA services, such as setting up a gold IRA or finding a custodian, may find DSGE lacking in this regard.

2. Limited Reviews

DSGE’s relatively low number of reviews can be a concern for some investors. Reviews play a significant role in gauging a company’s reputation and customer satisfaction. Although fewer reviews don’t necessarily indicate poor service, investors may prefer options with more extensive feedback.

3. Basic Customer Support

DSGE provides basic customer support through phone numbers for its locations and a messaging feature on its website. However, investors seeking more personalized guidance, especially when considering precious metals for their portfolios, may find DSGE’s support services somewhat impersonal. Custodians typically offer more comprehensive guidance on precious metal investments.

Dallas Gold & Silver Exchange offers high-quality products and the convenience of physical locations, making it a solid choice for certain investors, particularly those looking for fine jewelry, watches, or precious metals for sale. However, it falls short in terms of comprehensive IRA services, has limited reviews, and provides basic customer support. Investors should weigh these pros and cons to determine if DSGE aligns with their financial goals and needs.

Final Thoughts Dallas Gold Silver Exchange Review

In conclusion, Dallas Gold & Silver Exchange (DGSE) presents itself as a reliable option for those in the North Texas area seeking high-end jewelry, watches, or precious metals. Their straightforward process, where appointments are optional, and quick offers within 10 minutes for sellers make transactions convenient.

DGSE is a BBB-accredited company, adding to their credibility. They exclusively offer IRA-approved precious metals, catering to the needs of investors looking to diversify their portfolios.

However, it’s essential to consider some limitations. If you’re in search of comprehensive IRA services or wish to open a gold IRA account, DGSE may not be the best fit, as their primary focus is on buying and selling items and providing repair services.

In essence, Dallas Gold & Silver Exchange is a legitimate company with a transparent approach to their services, purchases, and policies. For newcomers to precious metals, DGSE could serve as a valuable starting point. However, seasoned investors seeking more comprehensive gold IRA services might want to explore alternative options in the market.

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Tim Schmidt


Tim Schmidt is an Entrepreneur who has covered retirement investing since 2012. He started IRA Investing to share his expertise in using his Self-Directed IRA for alternative investments. His views on retirement investing have been highlighted in USA Today, Business Insider, Tech Times, and more. He invested with Goldco.