Austin Rare Coins & Bullion Review 2023: Fees, Complaints, & More

I often struggle to find a reputable precious metal company. I know that it is very critical to ensure our precious metals investments are safe as well as in good hands. When it comes to precious metals companies, you will find many of them promising good service. If you are not familiar with this, well, let me introduce you to a name that’s been a player in the game for nearly three decades – Austin Rare Coins. To reveal what people are saying about their experiences, we have some authentic reviews.

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Choose the Best Precious Metals Company

For individuals looking for precious metals, including shipwreck coins, ancient Roman artifacts, and silver American eagles, Austin Rare Coins has been the go-to source for close to 30 years. Serving collectors for many years, they have continually provided investors and collectors with devoted service.

Whether individuals are novices in the realm of coin collecting or seasoned enthusiasts with years of experience, the team at Austin Rare Coins is poised to extend a supportive hand to those drawn to rare coins and silver bullion.

About Austin Rare Coin

Established in 1989, the rich history spans decades of providing quality products and services. Investors and coin enthusiasts alike are drawn to their spectacular collections of rare and ancient coins in addition to precious metals.

Formerly associated with Strata Trust Company for custodial services, the company has now adopted a more flexible approach. They no longer endorse a preferred custodian, empowering their customers to select storage solutions that align with their preferences.

Massive Inventory

A treasure trove of options awaits you in the expansive inventory at Austin Rare Coins & Bullion including gold bullion coins, rare gold coins, silver bullion, silver dollars, and popular world coins. One remarkable facet of their inventory is the “Pre-1933 Gold” section, a dedicated corner housing a unique selection of historical gold coins. Whether you’re drawn to the allure of rare coins or the stability of precious metal bars, their extensive inventory ensures you’ll find precisely what you’re seeking.

Educational Resources and Market Insights

Explore the very responsive and user-friendly website to access a wealth of information on a diverse range of precious metals. This online platform is designed to provide every customer with comprehensive insights, whether you’re a seasoned investor or just starting to explore the world of precious metals. Discover in-depth details, market trends, and professional advice to help you make informed decisions and navigate your investment journey with confidence. Utilize their educational resources to learn about the many metal varieties and their worth. Watch the real-time prices of precious metals on the ticker to be informed about the always-shifting market.

Sales Excellence

Facilitating the company’s operations is a dedicated sales team, proficient in their craft. A comprehensive approach to supporting their clientele is ensured by the addition of people with backgrounds in science, the arts, finance, or combinations thereof.

Choose Austin Rare Coins & Bullion as your partner in navigating the world of precious metals.

Custodian and Storage

Austin Rare Coins & Bullion previously utilized Strata Trust Company as its favored custodial service. Nevertheless, the company presently lacks affiliations with custodial service providers or depositories to offer secure storage alternatives.

Diverse Offerings at Austin Rare Coins & Bullion: Exploring Pricing & Products

Austin Rare Coins & Bullion

At Austin Rare Coins & Bullion, an extensive array of gold, silver, platinum, and palladium coins and bars to serve collectors and investors, available at low prices. Gold, silver, platinum, and palladium coins and bars are among the numerous and varied precious metal items offered by Austin Rare Coins & Bullion. IRAs are far more appealing to investors wishing to diversify their retirement portfolios because they offer a large variety of items.

Austin Rare Coins & Bullion sets itself apart from other rare coin dealers when it comes to meeting a variety of financial objectives with its wide array of solutions.

Whether you aim to fortify your financial security or expand your treasure trove of precious metals, their wide-ranging options ensure you have the flexibility to align your investments with your specific goals and preferences.

Here’s a closer look at the compelling options available within each precious metal category:

Gold Delights: Exquisite and Valuable

Discover a captivating selection of gold coins and bars that stand as timeless symbols of wealth and elegance:

American Gold Buffalo Coins: American Gold Buffalo coins are favored by collectors for their iconic and celebrated design.

Canadian Maple Leaf Coins: Another IRA-friendly option, Canadian Maple Leaf coins exhibit exquisite craftsmanship and are sought-after for their aesthetic appeal and investment potential.

Silver Variety: A Treasury of Possibilities

To meet a wide variety of preferences and investment objectives, Austin Rare Coins & Bullion offers a choice of options for people drawn to the fascination of silver. There are several notable choices, including:

American Silver Eagle Coins: Recognized globally for their classic design, American Silver Eagle coins are a staple in many collections and portfolios.

Canadian Silver Maple Leaf Coins: These coins, also IRA-eligible, are revered for their intricate detailing and fine silver content.

Palladium Elegance: Unveiling a Unique Metal

The premier palladium offering includes:

Canadian Palladium Maple Leaf Coins: With their exceptional palladium purity, these coins exemplify the commitment to quality that Austin Rare Coins & Bullion consistently upholds.

Platinum Prestige: Refined and Resplendent

The meticulously handcrafted platinum collection, which emphasizes the distinctive character and refinement of this precious metal, will be treasured by platinum enthusiasts. Options worth noting include:

Platinum American Eagle Coins: Esteemed for their patriotic design, these coins capture the essence of American history and culture.

Platinum Austrian Philharmonic Coins: Reflecting Austria’s rich musical heritage, these coins harmonize artistry with investment value.

Austin Rare Coins Precious Metals IRA

In today’s market climate, as the stock market approaches record highs, many astute and forward-thinking investors are adopting a more conservative approach. They are strategically reallocating a portion of their investments towards the precious metals sector. If you are contemplating diversifying your retirement holdings, there is an option to convert an existing 401K or another retirement account into a precious metals IRA.

Austin Rare Coins is well-equipped to assist you in this endeavor. Their team of experts is readily available to guide you through the process of converting your retirement portfolio into precious metals approved for inclusion in an IRA.

It’s important to note that, like traditional retirement accounts, any precious metals IRA is self-directed. However, this means you have the freedom to invest in your preferred IRA-approved precious metals products for diversification.

How to Open an Account?

Opening an account with a company like Austin Rare Coins is a straightforward process designed for your convenience. Here’s a step-by-step breakdown:

Step 1: Establish a Custodianship

To begin, you’ll need to set up an account under the guidance of a custodian. Austin Rare Coins partners with New Direction IRA for this purpose, simplifying the process for clients.

Step 2: Fund Your Account

Once your account is established, you have the flexibility to deposit funds directly into your new account or opt for a rollover from a previous retirement account you may have. These funds will serve as the capital for your precious metals investments.

Step 3: Select Your Precious Metals

With your account funded, you can now choose the specific precious metals you wish to invest in. Austin Rare Coins offers guidance and expertise to help you make informed investment decisions.

Final Step: Contact Austin Rare Coins

When your account is fully set up and your investment choices are made, it’s time to get in touch with Austin Rare Coins. Their friendly and knowledgeable representatives are ready to assist you. They handle various types of transactions and products, ensuring a seamless experience.

Austin Rare Coins will facilitate your order and coordinate with the custodian to fund the purchase on your behalf. Subsequently, your precious metals will be securely shipped to an approved depository for safekeeping.

Shipping Information

Austin Rare Coins places a high priority on privacy and security. Every package dispatched through the United States Postal Service (USPS) is fully insured, offering peace of mind. Unlike some other carriers, USPS packages require your signature upon delivery, minimizing the risk of unattended deliveries.

Austin Rare Coins has been serving clients since 1989, ensuring the safest and most reliable shipping methods for precious metals. Packages are discreetly labeled with only “ARCI” and a return address to maintain the confidentiality of their contents.

For added security, Austin Rare Coins ships exclusively within the United States to addresses serviced by USPS. Rest assured that Austin Rare Coins has successfully shipped nearly half a billion dollars worth of precious metals through USPS without incident, reaffirming their commitment to your investment’s safety and security.

Embarking on Your Journey: Initiating the Process with Austin Rare Coins & Bullion

Thankfully, the accessibility of Austin Rare Coins & Bullion is further enhanced by its user-friendly e-commerce website. With the support of this efficient online platform, clients can easily interact with the things they are interested in and launch their investment or collecting journeys. To commence your experience, here’s a step-by-step guide:

Online Ordering Convenience: The e-commerce website of Austin Rare Coins & Bullion serves as a virtual gateway to their extensive product range. Customers can readily browse the wide range of precious metals, dive into various categories, and make choices according to their interests

Account Creation: To begin your journey, you’ll need to create a personalized account on the website. Worry no more when it comes to this aspect, as this company offers you a fast and stress-free process of creating your account. You can complete the process in a couple of minutes. You can ask responsive customer service in case you have concerns about signing up.

Cart Compilation: As you navigate the product listings, you can effortlessly add items of interest to your virtual cart.

Should you require assistance or have inquiries that demand personalized attention, Austin Rare Coins & Bullion is just a call away:

Customer Service Helpline: Connect with their knowledgeable customer service team by dialing 1-(844) 823-4342. Customer service personnel is always available to assist with your concerns and queries.

If you prefer a more direct interaction or find solace in face-to-face discussions, Austin Rare Coins & Bullion warmly invites you to their physical location:

In-Person Visit: Head to 13809 Research Blvd, Suite 405, Austin, Texas 78750. The business’s mission to accessibility and engagement with customers is physically represented through this location. Here, you can engage with their team, view products firsthand, and immerse yourself in the world of numismatics and investment-grade precious metals.

Establishing your journey with Austin Rare Coins & Bullion is essentially a simple and accessible procedure. The convergence of their e-commerce website, dedicated customer service helpline, and welcoming physical location ensures that whether you’re an online enthusiast or prefer in-person interactions, you’ll find a pathway tailored to your preferences. Explore, connect, and begin your voyage into the realm of rare coins and bullion with confidence.

Exploring Precious Metals IRA Details at Austin Rare Coins & Bullion

When delving into the realm of Precious Metals IRAs with Austin Rare Coins & Bullion, several key details shape the landscape. The annual cost associated with this investment avenue varies, catering to the diverse preferences and financial considerations of investors. What makes this approach renowned is the application of flat charges. The low fees promote not only consistency but also transparency during your journey in precious metal investment.

While there might not be a partnered storage vault or custodian directly affiliated with Austin Rare Coins & Bullion, their commitment to secure storage and custodial arrangements remains steadfast.

Diversity characterizes the selection of metals available within the Precious Metals IRA framework. You may create your portfolio by your specific investing goals using gold, silver, palladium, and platinum as the foundation.

With a remarkable history spanning over three decades, Austin Rare Coins & Bullion has been a presence since 1989, accumulating 32 years of experience within the precious metals industry. Consider Austin Rare Coins & Bullion’s history and reputation as you traverse the world of precious metals IRAs.

Austin Rare Coins and Bullion Reviews and Remarks from Past Clients

Gauging the reputation of Austin Rare Coins & Bullion involves a comprehensive look at the assessments and comments available online. Several platforms have been used to aggregate evaluations and ratings, and they offer helpful insights:

The Better Business Bureau (BBB) has accorded Austin Rare Coins & Bullion a perfect 5/5 rating, reflecting a remarkable standing based on a single review.

Turning to the Business Consumer Alliance (BCA), Austin Rare Coins & Bullion garners an impressive AAA rating, signifying a commendable level of trustworthiness.

Exploring online directories, Yellow Pages portrays a strong reputation with a flawless 5/5 rating derived from six reviews. The positive feedback from a variety of customers further endorses the quality of products and services offered by Austin Rare Coins & Bullion.

In a nutshell, Austin Rare Coins & Bullion has gotten excellent feedback and good ratings on an assortment of websites. The organization’s dedication to keeping the highest standard of service to clients and fulfillment in the field of rare coins and bullion is demonstrated by the range of recognition it has received from BBB, BCA, Yellow Pages, and Yelp.

Austin Rare Coins And Bullion: Pros

Diverse Product Selection: Austin Rare Coins & Bullion offers a wide variety of precious metals, including gold, silver, palladium, and platinum, catering to different investor preferences.

Longevity and Experience: With over 32 years in the industry (since 1989), the company has a substantial track record and expertise in the precious metals market.

Positive BBB Rating: Boasting a 5/5 BBB rating and an A+ accreditation, Austin Rare Coins & Bullion demonstrates its commitment to transparency and customer satisfaction.

Strong Yellow Pages Rating: A flawless 5/5 rating on Yellow Pages, backed by multiple customer reviews, attests to their reliability and quality service.

Accessible E-commerce Platform: Clients can conveniently order products online through the company’s user-friendly e-commerce website.

Flat Fee Structure: The company employs a flat fee structure for its services, ensuring transparency and consistency in pricing.

Secure Storage Commitment: While they don’t have partnered storage vaults, Austin Rare Coins & Bullion maintains a commitment to secure storage and custodial arrangements.

Positive Yelp Rating: A 3.5/5 rating on Yelp, accompanied by customer reviews, reflects a balanced view of customer experiences.

Customer Service: Austin Rare Coins & Bullion provides a customer service helpline for inquiries and assistance.

Austin Rare Coins And Bullion: Cons

Limited Yelp Rating: While there are positive reviews on Yelp, the overall rating of 3.5/5 suggests room for improvement in customer experiences.

No Partnered Custodian or Vault: The absence of direct affiliations with storage vaults or custodians may require clients to make separate arrangements.

Limited Online Reviews: Some review platforms have limited feedback or none at all, potentially leaving potential clients with less comprehensive insights.

Variable Annual Costs: The annual cost for Precious Metals IRAs can vary, which may pose challenges for clients seeking predictability in fees.

Limited Metal Choices: While they offer a range of precious metals, the selection may not include some of the more niche or exotic options available from other providers.

Limited BCA Reviews: While the AAA rating from BCA is positive, the absence of specific reviews on this platform may leave some clients seeking more feedback.

Physical Location Required for In-Person Interaction: For those who prefer face-to-face interactions, visiting their physical location in Austin, Texas, may be necessary.

Is Austin Rare Coins and Bullion Legit?

Austin Rare Coins and Bullion is a well-established precious metals dealer and has been in business for several decades, since 1989. Legitimate websites like the Yellow Pages and the Better Business Bureau (BBB) have awarded them high ratings and assessments. Their A+ rating from BBB and a 5/5 rating on Yellow Pages indicate a strong reputation and a commitment to high standards of customer service.

Final Thoughts on Austin Rare Coins Review

Austin Rare Coins & Bullion stands as a well-established and reputable dealer in the realm of precious metals. They serve the different demands of investors with a broad selection of well-known IRA-eligible coins and bars in their thorough catalog. While specific details about the company’s leadership remain undisclosed, their track record and extensive product selection vouch for their reliability.

Frequently Asked Questions

Here are six frequently asked questions (FAQs) about Austin Rare Coins & Bullion:

What types of precious metals does Austin Rare Coins & Bullion offer?

Gold, silver, platinum, palladium, and other precious metal coins and bars are available from Austin Rare Coins & Bullion.

Are the products offered by Austin Rare Coins & Bullion eligible for inclusion in an Individual Retirement Account (IRA)?

Yes, many of the products available through Austin Rare Coins & Bullion are IRA-eligible. These can be incorporated into a Precious Metals IRA for long-term retirement planning.

How can I purchase products from Austin Rare Coins & Bullion?

Clients can conveniently purchase products through their e-commerce website by creating an account and adding items to their cart. Alternatively, you can visit their physical location in Austin, Texas.

Does Austin Rare Coins & Bullion offer secure storage options for precious metals?

While they do not have partnered storage vaults, Austin Rare Coins & Bullion is committed to secure storage and custodial arrangements, ensuring the safety of your investments.

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Tim Schmidt


Tim Schmidt is an Entrepreneur who has covered retirement investing since 2012. He started IRA Investing to share his expertise in using his Self-Directed IRA for alternative investments. His views on retirement investing have been highlighted in USA Today, Business Insider, Tech Times, and more. He invested with Goldco.